Privacy policy

At Synthesis Psychology we take the privacy of our visitors and clients seriously. This policy describes the personal information collected through synthesispsychology.com and how we use it. If you have any questions about it, please email admin@synthesispsychology.com or call 403.261.5085.

Information you send us

When you use our contact form, we ask for your name, email address and phone number, whether we can leave you a voicemail, the best times to reach you, the province you live in, the service you’re interested in, and whether you have extended health benefits. You can also tell us about the kind of support you’re looking for and any preferences, such as a particular psychologist.

We use this information only to respond to your enquiry, arrange your free consultation and match you with a psychologist. Form submissions are delivered to our admin team through a third-party service. Please share only what you’re comfortable sharing: you don’t need to describe your concerns in detail, and we can talk about them on the phone.

You can ask what personal information we hold about you, or ask us to correct or delete it, by emailing admin@synthesispsychology.com.

Counselling records

If you become a client, the information you share in counselling is kept confidential and handled under the professional and ethical obligations that apply to psychologists registered with the College of Alberta Psychologists. Your psychologist will explain how your records are kept, and the limits of confidentiality, at the start of your work together. This website policy doesn’t cover those records.

Log files

Like most websites, synthesispsychology.com makes use of log files, a standard part of hosting. They record information such as internet protocol (IP) addresses, browser type, internet service provider, date and time stamps, and referring and exit pages. This information is used to administer the site, keep it secure and understand how visitors move around it. It is not linked to any information that personally identifies you.

Cookies and analytics

synthesispsychology.com uses cookies to understand how visitors use the site, such as which pages are visited and how visitors arrive at them. We use this information to improve our content and the experience of the site.

• Google, as a third-party vendor, uses cookies to measure visits to the site through Google Analytics.
• When someone sends our contact form, Google Analytics records that a form was sent, so we can measure our Google advertising. What you wrote in the form is never shared with Google.
• You can read how Google uses information from sites that use its services in Google’s partner sites policy.
• You can opt out of Google Analytics on every website you visit by installing the Google Analytics opt-out browser add-on.

If you wish to disable cookies, you can do so through your browser settings. Your browser’s help pages explain how.

Children’s information

synthesispsychology.com does not knowingly collect personal information from children under the age of 13. If a parent or guardian believes we hold the personal information of a child under 13 through this website, please contact us at admin@synthesispsychology.com and we will promptly remove it.

Online privacy policy only

This policy applies only to information shared with or collected by this website. It does not apply to information collected offline or through other channels.

Consent

By using our website, you consent to this privacy policy.

Updates

This privacy policy was last updated on September 29, 2026. If we change it, the changes will be posted on this page.